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    Privacy policy

    AMESURE Ltd has its registered offices at 34B Russell Road, W14 8HU, London, UK. In this Privacy Policy, we use the term Musure (and “we”, “us” and “our”) to refer to the head office of AMESURE Ltd at the registered address above.

    Please take a moment to read the following policy that explains how we collect, use, disclose and transfer the personal information that you provide to us on our website and other digital platforms (together referred to as the “platforms”), when you contact Musure or when you interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.

    Updates to this privacy policy

    From time to time we may update this Privacy Policy. When we do, we will publish the changes on this Platform.

    Information you provide to us and how we use it

    We collect the information from you as detailed below:

    – When you purchase products, we collect information such as your purchase details and relevant payment information. In addition, we will also collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services).

    – If you choose to interact with Musure via a social media platform or other third party service, we might collect the information you have provided to us through that platform.

    – We also collect certain information automatically about visitors to our Platform, described in the section headed “Cookies and other information that we automatically collect”, below.

    We will use the information we collect from you to:

    – Manage and fulfil purchase and repair orders, facilitate delivery, and to provide after-sales services;

    – Manage our accounts and records;

    – Deal with your enquiries and requests;

    – Send service related communications, including announcements and administrative messages such as order confirmation;

    – Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;

    – Send you marketing communications (including emails and social media audience matching) relating to us and other third party partners and that we think may be of interest to you where we have a legitimate basis to do so (please see the “Your choices” section below for further information about how you can control these updates);

    – Conduct market research so that we can continuously improve the services we provide to our customers;

    – Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our Platform and services secure; and

    – Understand how our Platform is used so that we can continuously improve our Platform and services and other offerings.

    Where you have agreed to a particular use of your information, we process it on the basis of your consent. You may withdraw that consent at any time (for example, for us to send you marketing communications) by contacting us. We also process your information where this is necessary for the performance of a contract with you or where it is necessary for our legitimate interests of operating, protecting and improving our business.

    Cookies and other information that we automatically collect

    Cookies

    This website uses cookies according to our Cookie Policy. This Cookie Policy is available to users on each page of the website linked to this Privacy Policy and on each information banner regarding cookies.

    Ip addresses

    We will collect information about your computer or mobile device, including where available your IP address, operating system, log-in times and browser type. We use this information to better understand how visitors use our Platform and for internal reporting purposes. We might anonymise and share this information with advertisers, sponsors or other businesses.

    About advertising

    The Platforms use third parties such as network advertisers and ad exchanges to serve you ads on third party platforms after you leave our Platforms, and we use third party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of the Platforms and viewing of ads and of our content. Network advertisers are third parties that display advertisements, which are based on your visits to the Platforms and other apps and sites you have visited. Third party ad serving enables us to target advertisements to you for products and services that you might be interested in.Third party tracking technologies are not controlled by us, even if they are associated with our Platforms or our ads. Statements regarding our practices do not apply to the methods for collecting information used by these third parties and others or the use of the information that such third parties collect. The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices. We make no representations regarding the policies or practices of third party advertisers or advertising networks or exchanges or related third parties.

    Location services

    Some of the services that we provide are able to use information about your location. For these services, which are typically available on mobile devices or applications, you are provided with the opportunity to provide your consent to the use of location services, which, for example, process information deriving from GPS, sensors, beacons or Wi-Fi access points in order to allow you to benefit from a more personalized service. Your device will have settings that allow you to turn off these services should you no longer wish to benefit from them.

    Sharing your information

    We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:

    – We will disclose your personal information to third party providers, for the purposes of providing online and other payment services, handling credit checks and fraud prevention, and any other services required in order for us to use your information for the purposes specified in the section entitled “Information you provide us and how we use it”;

    – We will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and

    – We will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

    Protecting your information

    We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organizational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorized or unlawful processing and against accidental loss, damage or destruction.

    Retaining your information

    We keep your information for only as long as is necessary for our purposes. If you request that we no longer send you direct marketing communications, we will keep a record of your request and contact details to ensure that your request is respected.

    Your choices

    You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use.You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as email updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below.You may unsubscribe from email marketing communications at any time by emailing the address below in the section headed “Contact us”

    Contact us

    If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at: [email protected]

    Privacy policy

    AMESURE Ltd has its registered offices at 34B Russell Road, W14 8HU, London, UK. In this Privacy Policy, we use the term Musure (and “we”, “us” and “our”) to refer to the head office of AMESURE Ltd at the registered address above.

    Please take a moment to read the following policy that explains how we collect, use, disclose and transfer the personal information that you provide to us on our website and other digital platforms (together referred to as the “platforms”), when you contact Musure or when you interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.

    Updates to this privacy policy

    From time to time we may update this Privacy Policy. When we do, we will publish the changes on this Platform.

    Information you provide to us and how we use it

    We collect the information from you as detailed below:

    – When you purchase products, we collect information such as your purchase details and relevant payment information. In addition, we will also collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services).

    – If you choose to interact with Musure via a social media platform or other third party service, we might collect the information you have provided to us through that platform.

    – We also collect certain information automatically about visitors to our Platform, described in the section headed “Cookies and other information that we automatically collect”, below.

    We will use the information we collect from you to:

    – Manage and fulfil purchase and repair orders, facilitate delivery, and to provide after-sales services;

    – Manage our accounts and records;

    – Deal with your enquiries and requests;

    – Send service related communications, including announcements and administrative messages such as order confirmation;

    – Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;

    – Send you marketing communications (including emails and social media audience matching) relating to us and other third party partners and that we think may be of interest to you where we have a legitimate basis to do so (please see the “Your choices” section below for further information about how you can control these updates);

    – Conduct market research so that we can continuously improve the services we provide to our customers;

    – Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our Platform and services secure; and

    – Understand how our Platform is used so that we can continuously improve our Platform and services and other offerings.

    Where you have agreed to a particular use of your information, we process it on the basis of your consent. You may withdraw that consent at any time (for example, for us to send you marketing communications) by contacting us. We also process your information where this is necessary for the performance of a contract with you or where it is necessary for our legitimate interests of operating, protecting and improving our business.

    Cookies and other information that we automatically collect

    Cookies

    This website uses cookies according to our Cookie Policy. This Cookie Policy is available to users on each page of the website linked to this Privacy Policy and on each information banner regarding cookies.

    Ip addresses

    We will collect information about your computer or mobile device, including where available your IP address, operating system, log-in times and browser type. We use this information to better understand how visitors use our Platform and for internal reporting purposes. We might anonymise and share this information with advertisers, sponsors or other businesses.

    About advertising

    The Platforms use third parties such as network advertisers and ad exchanges to serve you ads on third party platforms after you leave our Platforms, and we use third party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of the Platforms and viewing of ads and of our content. Network advertisers are third parties that display advertisements, which are based on your visits to the Platforms and other apps and sites you have visited. Third party ad serving enables us to target advertisements to you for products and services that you might be interested in.Third party tracking technologies are not controlled by us, even if they are associated with our Platforms or our ads. Statements regarding our practices do not apply to the methods for collecting information used by these third parties and others or the use of the information that such third parties collect. The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices. We make no representations regarding the policies or practices of third party advertisers or advertising networks or exchanges or related third parties.

    Location services

    Some of the services that we provide are able to use information about your location. For these services, which are typically available on mobile devices or applications, you are provided with the opportunity to provide your consent to the use of location services, which, for example, process information deriving from GPS, sensors, beacons or Wi-Fi access points in order to allow you to benefit from a more personalized service. Your device will have settings that allow you to turn off these services should you no longer wish to benefit from them.

    Sharing your information

    We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:

    – We will disclose your personal information to third party providers, for the purposes of providing online and other payment services, handling credit checks and fraud prevention, and any other services required in order for us to use your information for the purposes specified in the section entitled “Information you provide us and how we use it”;

    – We will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and

    – We will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

    Protecting your information

    We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organizational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorized or unlawful processing and against accidental loss, damage or destruction.

    Retaining your information

    We keep your information for only as long as is necessary for our purposes. If you request that we no longer send you direct marketing communications, we will keep a record of your request and contact details to ensure that your request is respected.

    Your choices

    You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use.You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as email updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below.You may unsubscribe from email marketing communications at any time by emailing the address below in the section headed “Contact us”

    Contact us

    If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at: [email protected]

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